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Join the staff—Application Support Associate

来源
IFRS Foundation
发布日期
2024-02-05
类型
动态

以下为 IFRS 基金会新闻的开头摘要(英文原文)。全文请见 IFRS 官网。

Location : London, UK Duration : Permanent Salary : Competitive, plus benefits Hours : 35 hours per week

Reports to : Enterprise Applications Manager

Job purpose Working closely with business owners and other members of the technology team in supporting the Foundation's range of applications, e.g. Ecommerce, CRM, HR and Finance systems.

The team This role is part of the enterprise applications function – which operates as part of the wider technology team.

Work with the technology infrastructure team in relation to incident and problem management of applications issues.

Provide first-line technical support to end-users for all application-related issues.

Assist users in navigating applications and provide guidance on application functionality.

Monitor application performance and maintain application uptime by conducting regular checks.

Coordinate with the IT team to ensure hardware infrastructure is adequate to support the application.